Shipping Policy
Fast, secure shipping for your Trading Card Game products worldwide. Get your cards safely delivered to your door.
Standard Shipping
- • Cyprus: €3.99 (2 business days)
- • Europe: €12.99 (5-10 business days)
- • Worldwide: €19.99 (7-15 business days)
- • Delivered by suitable courier with tracking
Express Shipping
- • Cyprus: €12.99 (1-2 business days)
- • Europe: €24.99 (2-4 business days)
- • Worldwide: €34.99 (3-7 business days)
- • Delivered by Cyprus Post with signature confirmation
📦 Free Shipping Thresholds
Order Processing
- • In-Stock Items: 1-2 business days
- • Pre-Orders: Ships on release date
- • Custom Orders: 3-5 business days
- • High-Value Items: Additional security checks may apply
Special Handling
- • Cards over €500: Extra protective packaging
- • Sealed products: Bubble wrap protection
- • Large orders: May ship in multiple packages
- • Graded cards: Individual protective sleeves
Email Notification
Shipping confirmation sent when your order ships
Tracking Number
Full tracking info provided for all shipments
Real-Time Updates
Track your package every step of the way
📱 Tracking Information:
- • Tracking numbers are active within 24 hours of shipping
- • SMS notifications available for express shipments
- • Delivery confirmation for all tracked packages
- • Photo proof of delivery for high-value orders
Customs & Duties
International shipments may be subject to import taxes, duties, and customs fees. These charges are the responsibility of the recipient and vary by country. We mark all packages with accurate values as required by law.
Restricted Items
Some countries have restrictions on trading cards or collectibles. Please check your local customs regulations before ordering. We are not responsible for packages held by customs.
Popular Destinations
Address Accuracy:
- • Double-check all shipping information before completing your order
- • Include apartment/unit numbers where applicable
- • Provide accurate postal/ZIP codes
- • We are not responsible for orders shipped to incorrect addresses
Special Delivery Options:
- • PO Boxes: Available for standard shipping only
- • Business Addresses: Recommended for high-value orders
- • Hold for Pickup: Available at selected locations
- • Signature Required: Automatically included for orders over €200
Potential Delays
- • Customs processing (international orders)
- • Weather conditions or natural disasters
- • Postal service disruptions
- • Holiday seasons and peak shipping periods
- • Incorrect or incomplete addresses
Lost or Damaged Packages
- • Contact us immediately at info@tcgisland.com
- • We'll start a carrier investigation
- • Replacement or refund provided after investigation
- • Insurance covers all tracked shipments
- • Photo evidence helpful for damage claims
📞 Quick Support
For urgent shipping issues, email us at info@tcgisland.com with your order number. We typically respond within 24 hours and will work with carriers to resolve issues as quickly as possible.
Questions about shipping rates, delivery times, or tracking your order? We're here to help!
Contact Information:
- • Email: info@tcgisland.com
- • Phone: +357 96 891 296
- • Response time: Within 24 hours
- • Always include your order number
Support Hours:
- • Monday - Friday: 9:00 AM - 6:00 PM CET
- • Saturday: 10:00 AM - 4:00 PM CET
- • Sunday: Email support only
- • Emergency issues: Email anytime
How long does delivery within Cyprus take?
Standard orders are delivered across Cyprus in about 1–2 business days via ACS Courier. Express options are available at checkout.
How much does shipping to Cyprus cost?
Standard shipping within Cyprus is €3.99, and it is free on orders over €100. Express and international rates are shown at checkout.
Do you ship outside Cyprus?
Yes. We ship across the EU and internationally; the exact rate and delivery estimate are calculated at checkout.
How do I track my order?
Once your order ships you receive an email with an ACS Courier tracking number so you can follow your delivery in real time.
This shipping policy was last updated on June 27, 2026. Shipping rates and delivery times are estimates and may vary based on carrier performance and external factors.