Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information when you shop for trading cards with us.
TCG Island Contact Information:
- • Company: TCG Island
- • Email: info@tcgisland.com
- • Phone: +357 96 891 296
We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on our website. The revised Policy will be effective 180 days from when posted, and your continued use of our service after such time constitutes acceptance of the revised Privacy Policy. We recommend that you periodically review this page.
We collect and process the following personal information to provide you with the best trading card shopping experience:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Date of Birth (for age verification)
Additional Information:
- • Shipping and billing addresses
- • Payment information (processed securely)
- • Purchase history and preferences
- • Website usage and interaction data
- • Customer service communications
We use the information we collect about you for the following purposes:
Essential Services
- • Creating and managing your user account
- • Processing payments and orders
- • Shipping products to your address
- • Providing customer support
- • Fraud prevention and security
Enhanced Experience
- • Personalizing product recommendations
- • Remembering your preferences and settings
- • Improving our website and services
- • Analyzing usage patterns and trends
Marketing & Communications
- • Sending promotional emails about new products
- • Notifying you about special offers and sales
- • Sharing trading card news and updates
- • Customer satisfaction surveys
We will retain your personal information with us for the following periods:
Active Accounts
Personal information is retained while your account is active and for up to 2 years after account termination.
Legal Requirements
Some information may be retained longer for record-keeping, reporting, legal compliance, or fraud prevention.
Anonymous Data
Residual anonymous information and aggregate information that doesn't identify you (directly or indirectly) may be stored indefinitely for analytics and improvement purposes.
Depending on applicable law, you may have the following rights regarding your personal data:
Data Access & Control:
- • Access: Request a copy of your personal data
- • Rectification: Correct inaccurate information
- • Erasure: Request deletion of your data
- • Portability: Transfer your data to another service
Processing Control:
- • Restrict: Limit how we process your data
- • Object: Opt out of certain data processing
- • Withdraw Consent: Revoke previously given consent
- • Complain: Lodge complaints with authorities
📧 Exercising Your Rights
To exercise these rights, contact us at info@tcgisland.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications by writing to us at the same email address or using the unsubscribe links in our emails.
We use cookies and similar tracking technologies to enhance your experience on our website. To learn more about how we use these technologies and your choices regarding them, please refer to our Cookie Policy.
The security of your information is important to us. We implement reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control.
Technical Safeguards
- • SSL encryption for data transmission
- • Secure payment processing
- • Regular security assessments
- • Access controls and monitoring
Operational Security
- • Staff training on data protection
- • Limited access to personal data
- • Regular backup procedures
- • Incident response protocols
If you have any queries or concerns about how we process your information, please contact our Data Protection Officer or customer service team.
Contact Information:
- • Email: info@tcgisland.com
- • Phone: +357 96 891 296
- • Subject: "Privacy Policy Inquiry"
Response Times:
- • General inquiries: Within 24 hours
- • Privacy requests: Within 30 days
- • Urgent matters: Same business day
- • Complex requests: May require additional time
📞 Data Protection Officer
For specific privacy concerns or to exercise your data protection rights, you can contact our Data Protection Officer directly at the email and address above. We will address your concerns in accordance with applicable law.
This privacy policy was last updated on July 3, 2025. We reserve the right to update this policy to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through our website or email.